Specialist AI Transformation · Governed Agentic Operations

Transform high-stakes work with AI, without losing control.

Most AI stalls at the pilot. We help you turn agentic AI into a governed capability that grows revenue, expands capacity and improves decisions.

Discuss your high-stakes work

From one consequential workflow to governed scale.

AI investment is accelerating. Operational capability is not.

Most organisations are running AI pilots. Few have AI doing real work: serving customers, processing claims, preparing decisions.

The gap isn’t the technology. It’s whether AI can be trusted to act.

Those who close that gap now will scale what works and lead in the AI era. The rest will keep paying for pilots.

A successful pilot proves the technology.
A governed operating capability transforms the business.

Our Specialisation

Governed agentic AI for complex, high-stakes work

Proven in production.

Led by a founder who’s done it at Australia’s largest bank and a leading global commercial insurer.

Safe to scale

Approvals and audit trails are built in from the start, so sign-off doesn’t stall launch.

Senior hands, start to finish.

The people who scope your work build it. No hand-off to a junior team, no lost context.

Advice you can trust.

If agents aren’t the answer, we’ll say so, and point you to the simpler fix that delivers sooner.

Solutions

Turn AI ambition into business outcomes.

Real work. Measurable results.

Customer using mobile banking in a city café

Digital banking

Banking: Turning digital banking into AI-driven growth

Problem:: More digital traffic, no more business.
What we built:: AI that resolves requests and surfaces products, with trust built in.
Result:: Growth without added frontline pressure.

Read case study

Travel insurance claims officer reviewing a boarding pass and receipts beside a claims dashboard

Travel claims

Insurance: Agentic travel claims processing, with control

Problem:: Disruption surges, claims pile up.
What we built:: Governed AI paired with claims officers.
Result:: 32% more capacity, the work of 18 roles.

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Engineering lead and colleagues collaborating on shared AI workflow architecture

Enterprise capability

Enterprise: Building the capability to automate business at speed

Problem:: Every team builds from scratch.
What we built:: Shared tools and delivery practices.
Result:: 200+ engineers, 14% productivity gain.

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Procurement professionals comparing supplier evidence with a cargo port in the background

Supplier risk

Supplier Risk: Evidence-led procurement decisions

Problem:: Supplier risk hides in scattered research.
What we built:: Evidence-led AI for decisions and oversight.
Result:: Faster, defensible procurement calls.

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Underwriter assessing a commercial property with risk documents and a digital dashboard

P&C underwriting

Insurance: Scaling P&C underwriting capacity, with authority

Problem:: A week to quote loses the business.
What we built:: AI clears document gathering and rekeying.
Result:: Quotes in under 6 hours. $2M new premium.

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Focus AI on outcomes your leaders and teams already own.

Discuss your AI ambition

What We Do

From business priority to AI in production.

Decide what matters. Build what works. Scale with control.

Strategy & Advisory

Decide where AI is worth the investment.

Prioritise the right opportunities, define a practical path to production and prepare your teams to turn AI investment into measurable business outcomes.

Explore Strategy & Advisory

Capability Build

Turn business priorities into working AI.

Build AI into the workflows your teams rely on, with the integrations, human oversight and controls needed to put it to work responsibly.

Explore Capability Build

AI at Scale

Expand what works. Keep value and control in view.

Move from initial deployment to wider adoption. Monitor performance, cost and business outcomes, then extend proven capability through controlled rollout.

Explore AI at Scale

Why Us

Work directly with people who’ve done it.

Every engagement is led by our founder, with senior specialists in strategy, risk, security and engineering.

Founder

Kannan Durairaj

Business enabler. Transformation leader. Applied AI technologist.

Kannan doesn't just advise on AI. He delivers it: live, in front of real customers, inside some of Australia's most demanding organisations.

At Commonwealth Bank, ranked #1 in Asia-Pacific for AI maturity, he led the launch of the bank's first customer-facing multi-agent system: an AI relationship manager for small-business customers. Live in just four months, it helped customers take control of their cash flow and drove revenue growth for the bank. At Zurich Australia, he led the insurer's first agentic transformation.

Over 20+ years at Commonwealth Bank, Macquarie Bank, Zurich Australia, News Corp and Amazon Services, he has led the teams, platforms and change that turn technology into business results. Across banking and insurance, he has delivered customer-facing multi-agent solutions and AI products, all built on strong governance and engineering discipline.

For business leaders, Kannan is a trusted partner with skin in the game. He pairs executive engagement with hands-on depth in agentic systems, generative AI and AI-native platforms. He has carried accountability for AI outcomes, not just advised on them, and stays with you from the first workshop to go-live.

He founded MyCognitive to help organisations move from AI pilots to governed agentic operations, where agents create value and people stay accountable.

AI Risk and Regulatory

Responsible AI, governance, and operational risk

AI Adversarial & Security

Agent security, access boundaries, and resilience

AI Engineering & Design

Multi-agent architecture, engineering delivery, and experience design

Book an Executive AI Opportunity Review

In 60 minutes, explore where AI could deliver business value, which opportunities are worth pursuing and what responsible delivery would require.

Book your review

How we deliver

Value you can see. Control you can prove.

Trust

Your people stay accountable. Every AI decision has an owner, and sensitive calls go to a person.

Safety

Agents only do what they’re allowed to. Risky actions need sign-off, and every change can be rolled back.

Speed

Clear boundaries let AI move fast without cutting corners.

Return on AI

You see what every AI action costs, and what it returns.

Engagement model

Discovery, Design, Deploy and Scale

We work alongside your teams from architecture through safe execution, building accountability into every stage.

01
Discovery
We map your workflows, risks, and data landscape to identify where agentic AI delivers the most value with controlled risk.
02
Design
Together, we architect how agents coordinate and escalate. Policies, guardrails, and decision boundaries are established from the start.
03
Deploy
Agents operate within defined permissions, approval thresholds, risk boundaries, and cost limits from day one.
04
Scale
Every outcome is traced through reasoning, tool calls, data, and approvals, expanding coverage with controlled rollout and rollback.

Get Started

Move from AI pilots to governed agentic operations

Design AI systems that can act with speed, control, and accountability.

Discuss your AI priorities